The Intellectual Structure of Electronic Records Management

A number of countries have launched projects with a particular emphasis on using information technologies (IT) to provide electronic information and services to citizens and businesses. Through various IT, tremendous amount of electronic records in government agencies are created. These records and archives are the basis of knowledge management. Electronic records management (ERM) is a fast growing field throughout the last decades. Theoretical foundations for ERM have remained obscure from the research community. To map the intellectual structure of ERM research, this study identifies the high-impact articles as well as the correlations among these scholar publications. In this study, co-citation, co-word, association rule and cluster analysis techniques are used to investigate the intellectual pillars of the ERM literature. This study exposes researchers to a new way of profiling knowledge networks and their relationships the area of ERM, thereby helping academia and practitioners better understand contemporary studies. The results of the mapping can help identify the research direction of ERM research, provide a valuable tool for researchers to access ERM literature, and acts as an exemplary model for future researches.